Scope and Consent
Collection of Personal Information
We collect the following types of personal information in order to provide you with the use of and access to our sites, applications, services and tools, and to help us personalize and improve your experience:
Information we collect automatically:
Information you provide to us:
We may collect and store any information you enter on the BlueVox website or you provide to us in context of using our site, applications, services, or tools :
- Email address,
- Country of Residence,
- First and last name.
We don't collect any financial or personal information that you may entered on our financials partners like Paypal.
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
The following items are considered to be abusive or non-permitted usage practices:
- Adding a phone number of another person to your BlueVox account to make calls from this line.
- Operating a call center service from a BlueVox account, including Pro Accounts.
- Using BlueVox for auto-dialing and telemarketing.
- Using BlueVox as a monitor, intercom, or in any other way without live dialog communication.
- Using BlueVox for transcription purposes.
In addition to these restrictions, all accounts created BEFORE October 30th, 2013, 8:00PM EST time, are limited to 3000 minutes for each billing cycle. We have removed all per-minute limits for all accounts created or restarted after October 30th, 2013.
Our system monitors your usage in real time to determine if your call is compliant with this policy. In most cases, users making calls under normal, personal, and non-abusive usage are not impacted by this policy. Our system automatically adjusts the quality of your connection in conjunction with current BlueVox call volume, as well as your current usage in the last 30 days. In some cases, if your usage is very high, the quality of your call may be altered temporarily.
In addition to these policies, you may not use our service for any illegal, inappropriate, or improper use. We reserve the right to review your account and take further action including suspension and cancellation. In event of illegal activity, we also reserve the right to forward all relevant information to the appropriate law enforcement authorities for investigation and/or prosecution.
Please note that all sales are final, and no refund will be provided once the service has been delivered.
BlueVox reserves the right to change this Policy at any time. Last revision: August 2nd, 2014.